Quest Diagnostics: Your Guide To Services, Support, And More!
Ever felt lost navigating the labyrinth of healthcare services? Quest Diagnostics stands as a beacon, illuminating the path with its comprehensive diagnostic offerings, but understanding how to effectively access and utilize their resources is paramount.
Quest Diagnostics Incorporated, along with its affiliated companies, operates under the brand name Quest. This encompasses a vast array of services designed to empower individuals and healthcare providers with vital information. From scheduling appointments to understanding billing inquiries, and even protecting yourself from potential scams, knowing how to navigate Quest Diagnostics' resources is essential for a smooth and informed experience.
| Aspect | Details Regarding Quest Diagnostics Services |
|---|---|
| Brand Name | Quest (Used for services offered by Quest Diagnostics Incorporated and its affiliated companies) |
| Services | Diagnostic testing, appointment scheduling, billing inquiries, general support, insurance information |
| Customer Service | Available via phone (1.866.MYQUEST) or mail |
| Quest Assistant | An online tool to answer frequently asked questions about MyQuest and appointment scheduling. Accessible from the bottom of each page via the "Contact Quest > Message Quest" menu option. |
| Chat Support | Availability, hours, and language options can be found on the Quest Diagnostics website. |
| Bill Payment | Options to pay your bill, check bill status, update insurance, and verify network inclusion are available online. |
| Phone Scams | Quest Diagnostics urges patients to be aware of phone scams. If you receive a suspicious call, especially demanding payment, hang up and contact customer service directly or call the number on your bill. |
| Equal Opportunity Employer | Quest Diagnostics is committed to recruiting, hiring, and promoting qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. |
| HIPAA Compliance | Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services. Other affiliates operating under the Quest brand, such as Quest Consumer Inc., may not provide HIPAA-covered services. |
| Trademarks | Quest, Quest Diagnostics, associated logos, and all associated registered or unregistered trademarks are the property of Quest Diagnostics and are used with permission. |
| MyQuest Mobile App | Available for Apple and Android devices. A mobile device view is also accessible via your device's browser at myquest.questdiagnostics.com. |
| Contact Form | Available for inquiries, but remember that email is not a secure method of communication. |
| Headquarters | 500 Plaza Drive, Secaucus, NJ 07094, USA |
| Headquarters Phone Number | Available on Quest Diagnostics corporate office contact pages. |
| Customer Service Number | Available on Quest Diagnostics corporate office contact pages and often listed on billing statements. |
| Customer Service Group | Available at 1.855.392.6361 between 7:30 a.m. |
| Customer Support Center Hours | Twelve hours a day (7 a.m. |
| Customer Support Center Days | five days a week (Monday through Friday) |
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