Grubhub 2024: Orders, Drivers & Customer Service Guide + Tips

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Amos Treutel DVM 08 May 2025

Ever wondered if you could truly master the art of the Grubhub hustle? The truth is, navigating the world of food delivery with Grubhub in 2024 demands more than just a car and a smartphone; it requires strategic insight and a commitment to understanding the platform inside and out. It's about maximizing your earnings, understanding the nuances of customer service, and optimizing your entire delivery experience.

For drivers and customers alike, understanding how Grubhub operates is essential. Whether you're aiming to boost your income by efficiently delivering meals or seeking seamless customer service, grasping the intricacies of this food delivery giant is key. This guide serves as your compass, navigating through orders, driver support, and customer interactions in the ever-evolving landscape of 2024.

Name	Grubhub Inc.
Industry	Online Food Ordering and Delivery
Founded	2004
Headquarters	Chicago, Illinois, USA
Key People	Howard Migdal (CEO)
Services	Online food ordering, delivery, and pickup services
Website	www.grubhub.com
Revenue	~$2 Billion (USD)
Net Income/Loss	Varies
Total Assets	Varies
Total Equity	Varies
Number of Employees	~5,000
Driver Model	Independent Contractors
Customer Service Channels	Phone, Live Chat, Help Center
App Availability	iOS and Android
Parent Company	Just Eat Takeaway
Coverage Area	United States and Europe
Restaurant Partnerships	Hundreds of thousands
Unique Selling Proposition	Extensive restaurant selection, user-friendly app, loyalty programs.